The rudeness and incompetence of a local council

I have been following this story from Kismet Farm.First instalment and second are a good read because the writer has a sense of humour but don't go there if you have blood pressure problems.

Not quite on this scale but we have also experienced the incompetence and rudeness of local council. It must happen over and over (notwithstanding I have also heard of good experiences.) I would advise these people to enlist the support of the Minister for Local Government in their battle. The time is ripe.