Operation Petticoat: 1977 Pilot Movie
1 hour ago
The welfare state is unsustainable economically, socially and morally.
"People felt the Department’s offices were unwelcoming and impersonal, lacked privacy and adequate soundproofing. Counters were seen as creating barriers between “them” and “us” and children were not catered for in waiting rooms."
"It was suggested that training programmes should be designed to raise the level of awareness of Maori culture and should also incorporate training in personal skills and some knowledge of New Zealand history. A compelling need was for front-line staff to be fully aware of the range of assistance available and to have the authority to make decisions and give authoritative advice."