On the other, Sepuloni has a history of getting directly involved with WINZ staff and interfering in their decisions.
In her own words, after intervening to get a benefit reinstated when someone volunteering in her office missed a WINZ seminar thereby breaking the rules of entitlement:
Get it together WINZ! Not all of these poor young people are going to have an MP on their case, who can ring up and leave rather firm voice messages for you when these mistakes happen.
She set a precedent that has bearing on the current circumstances.